How do I contact Google Play for help?
5. Online Assistance and Customer Care. To view your Google Play balance, visit https://play.google.com/store/account. To speak to customer care, call us at 1-855-466-4438.
Why is Google Play not downloading apps?
Check if your Google Play Store is updated under the 'About' section of the app settings. If the application is already updated and the download issue prevails, you may have to reinstall the application. You can also uninstall updates to the app via Android device settings and then upgrade to the latest version.