Help content examples

1. What is help content?
2. What are examples of a content?
3. What is hero and help content?
4. What is hero content examples?
5. What are the 5 W's in marketing?
6. What is hub content?
7. What is hero content vs hub content?
8. What is help portal?
9. What is help in app?
10. What is hub content?
11. What is Google algorithm helpful content?
12. What is self-service page?
13. What are self-service features?

What is help content?

Help content, which Google sometimes calls “hygiene content,” is in some ways the highest form of content marketing. It answers specific questions and solves problems. Help content draws potential customers to your business. This often happens when they search for a solution.

What are examples of a content?

Some examples of content include blogs, emailers, newsletters, social media posts, case studies, and more.

What is hero and help content?

Hero content is the biggest and broadest, Hub content helps bring things together and can be substantial, and Help content is smaller in scale but helps answer specific client questions.

What is hero content examples?

Examples of this kind of content include ebooks about a subject that's important to the brand's target audience, brochures or data sheets about their products or services, and white papers that reveal research into a particular area of interest.

What are the 5 W's in marketing?

The 5 W's: who, what, when, where, and why (and don't forget how!). The root of problem-solving. This technique has been used for years and across the world to look at a problem from multiple angles and lead you to a solution.

What is hub content?

Hub content is your regular, recurring content. It's something that your audience expects — they know that it's coming and they'll come back for it. Because they look forward to it. This isn't as high-production as Hero content. It's just quality content that your biggest fans will enjoy.

What is hero content vs hub content?

HERO CONTENT: This is content meant to be seen by the masses. Most of the content you create can't, and won't, fall into this category. HUB CONTENT: This should be the bulk of a brand's programming and be episodic in nature. Lastly, the foundation of the content pyramid is the hygiene content.

What is help portal?

A help portal, typically described as a help center, customer service portal, or self-serve portal, surfaces information for customers and enables them to find answers to their questions and resolve their issues with your products, services, and company.

What is help in app?

In-app help should be the default method of displaying help for the user. It should be used for any help which is simple, straightforward, and does not introduce new content to the user. Instructions, advice, and tips & tricks are all suitable for in-app help.

What is hub content?

Hub content is your regular, recurring content. It's something that your audience expects — they know that it's coming and they'll come back for it. Because they look forward to it. This isn't as high-production as Hero content. It's just quality content that your biggest fans will enjoy.

What is Google algorithm helpful content?

What is Google's Helpful Content Update? Google's Helpful Content Update is a new algorithm update that is designed to reward websites that produce high-quality content written for people.

What is self-service page?

Self-service is an approach where users access resources to find solutions on their own without requiring assistance from a service representative.

What are self-service features?

What is self-service? Self-service definition: a fast and easy way for customers to find answers to simple questions about products, services, and policies. Key self-service channels include your help center, customer portal, and customer community. Self-service channels are a win-win for customers and companies.