However, packet loss can occur even when you have a fast internet connection. Basic troubleshooting steps include power cycling your router, switching from Wi-Fi to ethernet, and changing ethernet ports. You can also go into your router settings to update firmware or activate Quality of Service (QoS) settings.
What causes packet loss?
Packet loss occurs when network congestion, hardware issues, software bugs, and a number of other factors cause dropped packets during data transmission. Packet loss sits in the trio of two other major network performance complications: latency, and jitter.
Why is my packet loss so high?
The most common cause of packet loss on a network is overloaded network devices. Switches and routers will drop data packets if they cannot process them in time. Other major packet loss causes include faulty equipment and cabling.