Email

How to handle emails you receive that are intended for someone else

How to handle emails you receive that are intended for someone else

If it's obvious who the email was intended for, just forward it on and cc the original sender, letting them know what you've done. If you've no idea who the message was supposed to go to, simply let the sender know you received it by accident and move on.

  1. What should you do if you receive an email that was meant for someone else?
  2. How do you respond to an email that is not intended for you?

What should you do if you receive an email that was meant for someone else?

If you still think the message was meant for someone else, contact the sender to let them know they mistyped the email address. Learn more about dots in Gmail addresses. If you get lots of messages addressed to someone else, check if someone accidentally forwards their mail to you.

How do you respond to an email that is not intended for you?

Dear [Recipient], I am writing to apologize for my previous email, which I didn't intend for you. Unfortunately, [explanation for error]. I understand it can be disruptive to receive emails that you don't need, and in the future, I'll [corrective action].

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