If your computer doesn't recognize your iPhone or iPad
- Look in the Finder or iTunes. ...
- Update the software on all devices. ...
- Connect your device directly to your computer. ...
- Trust your computer, if asked. ...
- Allow the accessory to connect. ...
- Restart your devices. ...
- Try a different port, cable, or computer. ...
- Contact us.
- Why is iTunes not detecting my iPhone in recovery mode?
- How do I see my iPhone on iTunes on my computer?
- How do I connect my new iPhone to iTunes?
Why is iTunes not detecting my iPhone in recovery mode?
iTunes may not recognize iPhone in recovery mode if it is insufficiently charged. If the iPhone was low on battery power before putting it in recovery mode, you should wait at least 10 minutes after connecting it to the computer before trying to restore the device or other operations.
How do I see my iPhone on iTunes on my computer?
View your device in iTunes
If your Mac is using macOS Mojave or earlier, or you're using a Windows PC, an icon of your connected device will appear in the top left-hand corner of the iTunes window. Click the icon to view details about your device.
How do I connect my new iPhone to iTunes?
Connect your device to your computer with a USB cable, then open iTunes and select your device. Learn what to do if your device doesn't appear on your computer. Click Summary on the left side of the iTunes window. Select "Sync with this [device] over Wi-Fi."