Go to https://lastpass.com/?ac=1 and log in with your email address and master password. Select Account Settings in the left navigation. On the General tab, locate the "SMS Account Recovery" section. Select Update Phone > Add Number .
- How do I recover my LastPass account?
- How do I contact LastPass by email?
- What happens if I lose my phone LastPass authenticator?
- Has LastPass ever been hacked?
- What happens if a LastPass user dies?
- Can I delete my LastPass account and start over?
- Why can't I recover my LastPass account?
- Does LastPass have customer service?
- Does LastPass support live?
- What happens to my Authenticator app if I get a new phone?
- Can I have LastPass Authenticator on two phones?
- How do I get a new QR code for Authenticator app?
- How do I log into LastPass without authenticator?
How do I recover my LastPass account?
A user navigates to https://lastpass.com/recover.php, then enters their LastPass username (in email address format) and clicks Continue. If SMS account recovery has been set up, LastPass sends a 6-digit verification code to the user's mobile device. They can enter the code and click Verify.
How do I contact LastPass by email?
What happens if I lose my phone LastPass authenticator?
Log in to LastPass with your email address and master password from your desktop or another device. Click Additional Multifactor Options. When prompted, click the I've lost my <authenticator app name> device hyperlink on the bottom of the window. When prompted, enter your email address, then click Send Email.
Has LastPass ever been hacked?
On December 22, 2022, online password management service LastPass revealed that hackers had obtained extensive information from user accounts such as billing and email addresses, end-user names, telephone numbers, and IP address info.
What happens if a LastPass user dies?
Log in to your LastPass account and accept their invitation. After they have passed away, you can access their account by opening your vault, selecting Emergency Access, and confirming you want to 'Request Access. ' Following the wait time, you are granted access.
Can I delete my LastPass account and start over?
Click Delete to start the process of permanently and irreversibly deleting your LastPass account and all of your data, including Sites, Secure Notes, and Form Fills. Everything you had in LastPass will be gone. Forever. You can review your deletion before it's final.
Why can't I recover my LastPass account?
If you cannot remember your master password and are unable to recover it using all of the recovery options, unfortunately it means that your account must be reset so that you can create a new master password. This will allow you to start over using the same email address as you used before.
Does LastPass have customer service?
LastPass offers three (3) levels of Customer Support: Basic, Personal, and Business.
Does LastPass support live?
LastPass Offers Streamlined and Secure SSO with LiveChat
Conveniently connect employees to their work.
What happens to my Authenticator app if I get a new phone?
But what you may not be aware of is that if you use Google Authenticator for multi-factor authentication, this app and account do not transfer to your new phone. You must physically transfer your authenticator account to your new iPhone or Android before you wipe your old phone.
Can I have LastPass Authenticator on two phones?
You can enable more than one multifactor authentication option to be used when accessing your LastPass vault. It is recommended whenever possible to enable multiple authentication options (even on multiple trusted devices) in case you ever lose access to one device, you will have a backup.
How do I get a new QR code for Authenticator app?
To generate a new QR code, click Add sign-in method and select Authenticator app from the list of options. You'll then be told that you need to install the app, which is fine because it's already on the device. Click Next to start the setup process and click Next again to see a new QR code for the app (Figure 2).
How do I log into LastPass without authenticator?
Log in to LastPass with your email address and master password from your desktop or another device. Click Additional Multifactor Options. When prompted, click the I've lost my <authenticator app name> device hyperlink on the bottom of the window. When prompted, enter your email address, then click Send Email.