Netatmo problems

1. Why is Netatmo not working?
2. Is Netatmo made in China?
3. Is the Netatmo app down?
4. Can Netatmo work without internet?
5. Can Netatmo be hacked?
6. How good is Netatmo?
7. Who is the CEO of Netatmo?
8. Is Netatmo safe?
9. Is Netatmo compatible with Apple?
10. Where are Netatmo products made?
11. How do I reset my Netatmo presence?
12. How do I reset Netatmo weather station?
13. Why is my Wi-Fi thermostat not working?
14. How do I update Netatmo firmware?
15. How often does Netatmo update?

Why is Netatmo not working?

If the Netatmo app displays "Relay unavailable", the Relay may not be correctly plugged into the power supply or the internet connection may be unstable or down. In most cases, you can restore the connection by following a few simple steps: Unplug your Wi-Fi router from the power supply.

Is Netatmo made in China?

Netatmo is a French company which manufactures smart home devices.

Is the Netatmo app down?

No problems at Netatmo

Netatmo offers surveillance cameras with online functionalities.

Can Netatmo work without internet?

If you are cut off from the Internet, your connected products will still work locally, as well as battery powered products. However, you will not be able to control your installation via the Home + Control App or change the settings.

Can Netatmo be hacked?

If you have a serial port connection, setting a password is not enough to secure your device. We recommend to further secure the boot process, so that only images signed by Netatmo can be booted. An attacker that is able to boot into his own image, can completely own the device.

How good is Netatmo?

To Sum Up. The Netatmo Smart Outdoor Security Camera is a neat looking outdoor camera, which has a compelling bundle of useful features that actually work really well, including a security light and alarm, is easy to install and we find works very well used either via its own App or within the Apple HomeKit system.

Who is the CEO of Netatmo?

Internet of Business spoke to Fred Potter, founder and CEO of Netatmo, about the growing potential of the Internet of Things in the home, both for users and service providers.

Is Netatmo safe?

Free and secure data storage

At Netatmo, we ensure privacy of your personal data is respected. Nobody at Netatmo has access to your videos (live or already recorded). Indeed, none of these videos are stored on our server. Only you can access it.

Is Netatmo compatible with Apple?

Open the Netatmo Energy app for iOS (iPhone or iPad): Settings > My Home > Relay Name. The Thermostat is compatible with Apple HomeKit if the 'Setup HomeKit' menu appears.

Where are Netatmo products made?

Both also have the tagline on the box: 'Created by Netatmo in France, Made in China'.

How do I reset my Netatmo presence?

When the Camera is not working, try to reboot it: disconnect it from power (using switch or fuse), wait 30 seconds, and power it back.

How do I reset Netatmo weather station?

Press and hold the top of the Station until it flashes red. Press once to confirm. The Station will then turn solid red. It will restart and flash blue.

Why is my Wi-Fi thermostat not working?

Try the following: Make sure your app is up to date and your mobile phone is within 3-5 feet of your thermostat. Restart your mobile device and turn off any apps that may enhance the security, including VPN's, GPS spoofers, etc. These can be turned on again once the connection of the thermostat is complete.

How do I update Netatmo firmware?

The internal software (firmware) on Netatmo products is updated automatically. The products are therefore equipped with the latest features and optimisations without requiring any intervention on your part.

How often does Netatmo update?

The update interval is calculated randomly and is always between 15 and 30 minutes. If a widget is not updated for a long time, then there is either a problem with the netatmo data server or the data could not be updated due to device-specific problems. See this FAQ for possible solutions.