Runescape tech support

1. Can you contact Jagex directly?
2. How long does Jagex support take?
3. How do I contact RuneScape about a ban?

Can you contact Jagex directly?

Short answer - yes. However, for dealing with any sensitive account matters, it will still have to be handled in a ticket. Tweeting @JagexSupport actually creates a Zendesk ticket for them, so it can be a viable channel to reach a Jagex employee.

How long does Jagex support take?

You or a member of your household are a customer of Jagex

We endeavour to answer all queries within 48 hours; however, this may take longer during peak periods.

How do I contact RuneScape about a ban?

Conversation. Logged in and found your account has been banned? You can appeal the ban! You can do this here: jgx.game/Ban *Please make sure to read the entire page before appealing your ban.