Sendgrid support

1. How do I contact SendGrid?
2. What is SendGrid?
3. How do I create a ticket in SendGrid?
4. Is SendGrid now Twilio?
5. Is SendGrid owned by Twilio?
6. Why is SendGrid blocked?
7. Why is SendGrid not sending?
8. Why is my SendGrid account suspended?
9. Is SendGrid an email server?
10. Was SendGrid hacked?
11. Is SendGrid any good?
12. How many emails can SendGrid send per day?
13. How many emails can be sent at once in SendGrid?
14. Can I use SendGrid without domain?
15. What is better than SendGrid?
16. What is the difference between SendGrid and SMTP?
17. Why is Twilio so popular?
18. Why is SendGrid mail not delivered?
19. Is SendGrid an email provider?
20. How do I check my SendGrid email status?
21. Why is SendGrid not sending?
22. How many emails can SendGrid send per day?
23. Why are my sent emails not being received?
24. What is better than SendGrid?
25. Can I use Gmail with SendGrid?
26. Can I use SendGrid without domain?
27. What is the difference between SMTP and SendGrid?
28. What is the SMTP server for SendGrid?
29. How many emails can I send with SendGrid?
30. Why is my SendGrid account suspended?

How do I contact SendGrid?

For customers being unable to contact support, please open a ticket by sending an email to [email protected] if you need any assistance.

What is SendGrid?

SendGrid is a cloud-based SMTP provider that allows you to send email without having to maintain email servers. SendGrid manages all of the technical details, from scaling the infrastructure to ISP outreach and reputation monitoring to whitelist services and real time analytics.

How do I create a ticket in SendGrid?

To submit a support ticket, log into your Twilio SendGrid account. Navigate to your account profile and select Help & Support to create a ticket.

Is SendGrid now Twilio?

With SendGrid now a part of Twilio, our goal is to provide a complete platform for every form of customer engagement,” said Jeff Lawson, Twilio co-founder and CEO. “Through our mutual developer-first approach, we empower the builders of the world to create magical customer experiences unique to every interaction.”

Is SendGrid owned by Twilio?

Twilio acquired SendGrid in February 2019.

Why is SendGrid blocked?

Error: sendgrid IP blocked

It can occur if your mail server IP address has been included in a deny list, if your ISP has blocked you, or whether a filter has reported the message content on the recipient server.

Why is SendGrid not sending?

To fix this issue, you'll want to make sure that you've configured your setup to connect to smtp.sendgrid.net using authentication, and that the credentials you're using are your SendGrid username and a properly configured API key as the password. For more on API keys, see API Keys.

Why is my SendGrid account suspended?

The account maintains full sending functionality during a warning period. However, if we do not receive a response, your account may be suspended to prevent further risk to your sending reputation.

Is SendGrid an email server?

SendGrid is the world's largest email infrastructure as a service provider. We send over 100 billion non-spam emails a month for over 80,000 paying customers including technology leaders like AirBnB, Spotify, and Uber.

Was SendGrid hacked?

Customers of SendGrid, the cloud-based email platform used to deliver over 18 billion emails each month, are advised to change their passwords and enable two-factor authentication (2FA) on their accounts following a data breach.

Is SendGrid any good?

If email deliverability is at the top of your list when it comes to email marketing software features, then SendGrid is a great option. It does this better than almost any of its competitors. It also comes with an excellent email editor and detailed analytics so you can track your campaigns and optimize performance.

How many emails can SendGrid send per day?

SendGrid: A free plan on SendGrid allows you to send up to 100 emails per day; upgrading to a paid plan, you can send up to 1,500 emails per day and no more than 400 emails per hour. If you use the custom pricing or premier plan, you can send up to 1.5 million emails in a month with access to a dedicated IP.

How many emails can be sent at once in SendGrid?

Currently, you may make up to 10,000 requests per second to our endpoint. Each email you send may include up to 1000 recipients.

Can I use SendGrid without domain?

Domain Authentication is a required step when setting up your Twilio SendGrid account because it's essential to ensuring the deliverability of your email. Domain Authentication signals trustworthiness to email inbox providers and your recipients. This page guides you through Domain Authentication setup.

What is better than SendGrid?

We have compiled a list of solutions that reviewers voted as the best overall alternatives and competitors to Twilio SendGrid Email API, including Sendinblue, Netcore Email API (formerly Pepipost), Mailchimp Transactional Email (formerly Mandrill), and SparkPost.

What is the difference between SendGrid and SMTP?

What is SMTP? Simple Mail Transfer Protocol (SMTP) is a quick and easy way to send email from one server to another. SendGrid provides an SMTP service that allows you to deliver your email via our servers instead of your own client or server. This means you can count on SendGrid's delivery at scale for your SMTP needs.

Why is Twilio so popular?

Twilio enables developers to create scalable and highly customizable contact centers for businesses across a variety of channels. Twilio's programmable messaging also allows businesses to send and receive messages with cloud-scale messaging APIs (Application Programming Interface) for SMS, MMS, and WhatsApp.

Why is SendGrid mail not delivered?

Users may see some sent email marked as Delivered in SendGrid that never arrives in the recipient's primary inbox. This is often the result of the recipient server accepting mail for delivery, but then sorting the mail into another folder (or tabs if using Gmail).

Is SendGrid an email provider?

SendGrid is the world's largest email infrastructure as a service provider. We send over 100 billion non-spam emails a month for over 80,000 paying customers including technology leaders like AirBnB, Spotify, and Uber.

How do I check my SendGrid email status?

You can check email delivery status by using the Email Activity page, or by using the Event Webhook. For a successful delivery, the Email Activity page, or the Event Webhook shows a delivered event - expanding it shows a reason code of 250 OK. This means the receiving server has accepted the message.

Why is SendGrid not sending?

To fix this issue, you'll want to make sure that you've configured your setup to connect to smtp.sendgrid.net using authentication, and that the credentials you're using are your SendGrid username and a properly configured API key as the password. For more on API keys, see API Keys.

How many emails can SendGrid send per day?

SendGrid: A free plan on SendGrid allows you to send up to 100 emails per day; upgrading to a paid plan, you can send up to 1,500 emails per day and no more than 400 emails per hour. If you use the custom pricing or premier plan, you can send up to 1.5 million emails in a month with access to a dedicated IP.

Why are my sent emails not being received?

The recipient never got the email you sent

If the email isn't there, you might have deleted it before you sent it. Ask the recipient to check their Junk or Spam. If it's there, have them add you to their contacts so the next email goes through. Wait a few hours to see if you get a delivery error message.

What is better than SendGrid?

We have compiled a list of solutions that reviewers voted as the best overall alternatives and competitors to Twilio SendGrid Email API, including Sendinblue, Netcore Email API (formerly Pepipost), Mailchimp Transactional Email (formerly Mandrill), and SparkPost.

Can I use Gmail with SendGrid?

Zapier lets you send info between Gmail and SendGrid automatically—no code required. Triggers when you receive a new attachment (triggers once per attachment). automatically do this! Send an email to one or more recipients.

Can I use SendGrid without domain?

Domain Authentication is a required step when setting up your Twilio SendGrid account because it's essential to ensuring the deliverability of your email. Domain Authentication signals trustworthiness to email inbox providers and your recipients. This page guides you through Domain Authentication setup.

What is the difference between SMTP and SendGrid?

What is SMTP? Simple Mail Transfer Protocol (SMTP) is a quick and easy way to send email from one server to another. SendGrid provides an SMTP service that allows you to deliver your email via our servers instead of your own client or server. This means you can count on SendGrid's delivery at scale for your SMTP needs.

What is the SMTP server for SendGrid?

Your mail client connects to the SendGrid SMTP server, smtp.sendgrid.net, using port 25 (by default).

How many emails can I send with SendGrid?

Once you create a sender identity a, you can send 100 emails per day. If you need to send more than that, complete your account setup to upgrade to a paid plan!

Why is my SendGrid account suspended?

The account maintains full sending functionality during a warning period. However, if we do not receive a response, your account may be suspended to prevent further risk to your sending reputation.