Duplicate records can potentially have a negative impact on multiple dimensions within a healthcare organization, specific to providers, patients, and HIIM professionals. When duplicate records are present in the EHR, data can become conflicted amongst providers, causing poor patient care and incorrect treatment.
- What is the impact of duplicate records?
- What are the negative effects of duplication of work in the organization?
- Why is it important to remove duplicate records in your data?
What is the impact of duplicate records?
Duplicated records will make it hard for the customer support team to get to the bottom of a customer issue if there are many records and different actions against them. It will negatively affect every interaction with your customers from conversations with your Customer Support Teams and Sales Messaging.
What are the negative effects of duplication of work in the organization?
Duplication of effort or overlapping of work is a project manager's or leader's worst enemy since they are not directed at the right objective. Duplication of work often leads to exhaustion of resources.
Why is it important to remove duplicate records in your data?
Identifying and removing or merging these duplicate records from your database is a key part of forming an effective Single Customer View (SCV). The main benefits of creating an SCV are: You will develop one, complete version of the truth of your customer base allowing you to base strategic decisions on accurate data.